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This is a brief description our Remote Maintenance and Trouble-Shooting services:
Key Benefits
 | Convenient – Help is just a telephone call
or email away |
| More economical then an on-site service call |
| Quick response time |
Capabilities
- NETWORK MANAGEMENT (24/7)
- We will monitor your entire network with
software that will notify us immediately if there is a problem with the
network or attached computers or other devices.
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- REMOTE MAINTENANCE
- We will access your computer via the
internet monthly,
delete old temporary files, check for lost file fragments, defragment your hard drive,
check for adequacy of hard drive space, verify your
anti-virus/anti-spyware programs are working properly, install any necessary
Windows and Microsoft office critical updates as well as critical updates
for programs such as Adobe Reader, Flash Player, QuickTime , Firefox and
many other internet related programs. We will also leave a reminder to back up your system. If you have a tape backup drive with a tape in it,
or an external drive that you backup to, we
will even start the backup for you.
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- REMOTE TROUBLE-SHOOTING
- For many problems we are able to access your
computer via the internet, diagnose and repair the problem. You can even sit at your computer and
watch the screen as we fix it.
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- KEEP YOUR COMPUTER RUNNING SMOOTHLY (which helps keep your office
running smoothly)
- Regular maintenance and resolving problems that
could be an indication of impending major system problems, is the best way to keep your
computer running well. It is also a good way to become aware of system problems like
possible hard drive failure before they become critical.
If you have questions about any of this information or need to schedule an
appointment, please send a note to information@computer-lady.com
or call 503-656-2609.
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